Email Us
For all inquiries, questions, feedback, or support requests, please email us at:
What You Can Contact Us About
We welcome all types of inquiries and communications. Here are some common reasons people reach out:
General Questions
Have questions about our maps, how to use them, or what's available? We're happy to help you find the right map for your needs or explain how to best use our resources. Whether you're looking for a specific city map, need clarification about map features, or want recommendations for your particular use case, just send us an email.
Technical Support
Experiencing issues downloading maps, viewing PDFs, or accessing any part of the site? Let us know what's happening, and we'll work to resolve the problem quickly. Include details about your device, browser, and the specific issue you're encountering so we can provide the most helpful assistance.
Map Requests
Looking for a map we don't currently offer? We're always expanding our collection based on user needs. Tell us what you're looking for—whether it's a map of a specific region, a specialized map type, or additional detail for a particular area—and we'll consider adding it to our roadmap.
Educational Use
Teachers and educators frequently contact us about using our maps in classrooms, creating custom materials, or accessing maps for specific curriculum needs. We love supporting education and are happy to provide guidance on how to best integrate our maps into your teaching.
Commercial Licensing
While our maps are free for personal and educational use, commercial use requires permission. If you're interested in using our maps for business purposes, publications, or commercial products, contact us to discuss licensing options and terms.
Corrections and Updates
Notice an error on one of our maps? We take accuracy seriously and appreciate when users point out corrections. Whether it's a mislabeled city, an outdated highway number, or any other inaccuracy, please let us know so we can update our maps promptly.
Feedback and Suggestions
Your feedback helps us improve MapOfOntario.com. Share your thoughts on how we can make the site better, what features you'd like to see added, or how we can improve existing maps. We read every suggestion and use feedback to guide our development priorities.
Partnership Opportunities
Interested in partnering with MapOfOntario.com? We're open to collaborations with educational institutions, tourism organizations, government agencies, and other entities that align with our mission. Reach out to discuss potential partnerships.
Response Time
We strive to respond to all emails within 48-72 hours during business days. During peak periods or holidays, response times may be slightly longer. We read and respond to every message personally, ensuring you receive thoughtful, helpful answers to your questions.
For urgent technical issues that prevent you from accessing maps, please indicate "URGENT" in your email subject line, and we'll prioritize your request.
Before You Email
To help us assist you more efficiently, please consider checking our About page for general information about MapOfOntario.com, or our Terms of Use for details about how you can use our maps. Many common questions are answered in these resources.
When contacting us, including the following information helps us provide better assistance:
- What map or page you're asking about (include the URL if possible)
- What you're trying to accomplish
- What issue you're experiencing (if applicable)
- What device and browser you're using (if reporting a technical problem)
Stay Connected
While email is our primary contact method, you can also stay updated on new maps and site improvements by bookmarking MapOfOntario.com and checking back regularly. We're continuously adding new maps and features to serve you better.